Shipping Policy

Thank you for shopping at Markshirts. This Shipping Policy outlines the details regarding how we process, handle, and deliver your orders. Our goal is to ensure a smooth and reliable shipping experience from checkout to your doorstep.

Shipping Carriers & Order Processing

We partner with trusted shipping carriers, including USPS, DHL, Ups, and regional courier services to deliver your orders safely and efficiently.

• Order Processing Time: All orders are processed after payment confirmation. Processing is completed on business days (Monday through Friday) based on Eastern Standard Time (EST).
• Observed Holidays: Orders are not processed on U.S. national holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) will be processed on the same business day. Orders submitted after the cut-off time will be processed the next business day.

Shipping Rates & Estimated Delivery

At Markshirts, we are committed to delivering your orders quickly and safely. Please find below the details of our available shipping options:

Total Delivery Time = Handling Time + Transit Time

Delivery times are estimates and may vary depending on your location, local postal services, and unforeseen delays (e.g., weather, customs, peak seasons).

Order Tracking

Once your order is processed and shipped, you’ll receive a tracking link via email.

• Tracking Notification: Sent within 1-3 days of order processing. Please check your spam/junk folder if not received.
• Carrier Processing Time: It may take up to 3-7 days for carriers to scan and activate tracking details. If no updates appear immediately, don’t worry-this is normal.
• Delivery Delays: If your package exceeds the estimated delivery time, please contact us for assistance at support@markshirts.com.

Incorrect Addresses & Delivery Issues

• Double-Check Your Shipping Info: Please ensure your address is complete and correct during checkout. Errors may lead to delays or lost shipments.
• Responsibility for Delivery: Markshirts is not responsible for orders lost due to incorrect shipping addresses or redirection requests after the order has shipped.
• Returned Packages: Orders returned due to address errors may incur additional reshipping fees.

Shipping Restrictions

Currently, Markshirts does not ship to the following locations:

• APO/FPO military addresses
• PO Boxes (for certain items)

We are working to expand our service area and will update this policy as shipping becomes available in more regions.

If you have any questions or need help with your order, please don’t hesitate to contact our friendly support team during business hours: Monday to Friday, 9:00 AM – 5:30 PM (EST).

Need Help?

Our customer support team is here for you!

Email: support@markshirts.com

Support Time: 9:00 AM – 5:30 PM, Mon – Fri (EST)

Thank you for choosing Markshirts – where style meets comfort, delivered to your door.