FAQs

Have a question? We’re here to help make your shopping experience with Markshirts easy and hassle-free.

Here are answers to some frequently asked questions about shopping, payments, and returns at Markshirts.

Shopping Information

Q: How can I find a specific printed t-shirt on your site?

A: Use the search bar at the top of any page to enter a keyword, design name, or theme (e.g. “cute cats,” “retro gaming”). You can also explore our product categories for a curated collection.

Q: Can I save items to my wishlist for future purchases?

A: Yes! Click the “Add to wishlist” button on any product page to save your favorite t-shirts and access them anytime through your account.

Q: How do I check if a T-shirt is available in my size?

A: Product availability and size options are displayed on each product page. If the size you selected is in stock, the “Add to Cart” button will be active. If it is out of stock, you can choose to be notified when it is back in stock.

Q: Can I shop without creating an account?

A: Yes, guest checkout is available. However, creating an account allows you to track your orders, save shipping information, manage your wish list, and unlock exclusive offers.

Payment Information

Q: What forms of payment does Markshirts accept?

A: We accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal.

Q: Is my payment information secure on your site?

A: Absolutely. Our website uses SSL encryption and a secure payment gateway to protect your personal and financial data at all times.

Q: How do I apply a discount or promotional code?

A: You can enter your promotional code or coupon code during checkout in the “Discount Code” field. The discount code will be automatically applied to your total amount.

Q: What should I do if my payment is declined?

A: Double check your card information and available balance. If the problem persists, try using a different payment method or contact your bank. You can also contact us at support@markshirts.com for assistance.

Ordering & Returns

Q: What is your return policy?

A: We offer a hassle-free 180-day return policy. Eligible items can be returned within 180 days of receiving your order.

Q: How do I initiate a return?

A: Simply reply to your order confirmation email or contact our support team. We’ll provide step-by-step instructions, including a return shipping address and RMA number.

Q: Do I have to pay for return shipping?

A: Return shipping costs are the responsibility of the customer unless the item is damaged or we sent the wrong item. Details will be included in your return confirmation email.

Q: Can I exchange my t-shirt for a different size or color?

A: Yes! Exchanges are welcome if the item is in stock. Simply contact our customer support team and we’ll walk you through the quick exchange process.

Need more help?

If you have any further questions, please visit our Contact Us page or email us at support@markshirts.com.

Our customer service hours are Monday through Friday, 9:00 AM to 5:30 PM (EST).